Utilytics business context and solution vision
The smart meter rollout in Europe is very much driven by the regulator; i.e. utilities are installing smart meters mainly because of timelines and goals set by the European Commission. The regulator of course expects be economic and environmental benefits from enforcing the smart meter rollouts.
The goal of the Utilytics concept is to facilitate the delivery of the expected economic benefits of the smart grid investment in the post-rollout era. In other words, the questions that Utilytics aims to answer are less about “what do I have to do” and about “what can I do”.
The key attributes in the Utilytics concept for creating business value are speed and integration to end-to-end business processes.
INTEGRATING UTILYTICS TO BUSINESS PROCESSEs
In order to create new insights, the most fundamental questions are “what revenue is generated from serving a customer” and “what is the cost of serving a customer”. True insight comes from exploring data in an iterative manner, which raises demand for a fast process for categorization of customers.
Accurate insight should lead to decisions and actions within utilities. Selected customer groups should be offered incentives designed to change the consumption patterns to better suit the energy market’s supply and demand peaks. Customers can save money and utilities can lower risks or even increase profitability.
Assuming the customers consumption patterns change over time, it makes sense to automate the process of insight creation and decision-making. In short:
- Insight creation is connected to quality and ease of acquiring data
- Decision-making should lead to actions and new products and revenue
- Automated processes are required to keep up with the changes in customer consumption over time
Our services aim to provide our customers with tools to ensure all their customer groups are profitable while offering quality products to their end-customers.
We have chosen Amazon, the world’s largest online retailer, as our trusted technology partner. Utilytics Suite is hosted by Amazon Web Services cloud.